Child Sponsorhip - Communication Issues with Thailand

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Hello, One of my sponsored children is from Thailand. I have rec'd a couple of standard emails stating there seems to be an ongoing issue with communication. I haven't hear from her in over a year. The communication with my other two children is great. They are from different parts of the world. I am continuing to write her and recently sent her birthday money. Wanted to check in on the communication issues and when Compassion thinks they will be resolved?! Thank you for your time, Leah
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Leah Harvey

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Posted 1 year ago

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Sarah, Sponsor and Donor Relations, Social Media

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Leah, I am so sorry that you haven't heard from Suchada in the last year :(. With you having written several letters to her in the last year, you absolutely should have received letters back from her by now. I will be sending an inquiry to have staff in Thailand check on Suchada and have her write a letter to you right away. It can take between six and eight weeks for us to receive the response from our office in Thailand, but we will be in contact with you as soon as we receive their reply and her letter.
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KristenH, Champion

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Leah, in case this ever happens in the future with one of your kids, Compassion will do an inquiry after six months with no letters. So sorry you've had to wait so long!
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Leah Harvey

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Thank you, I appreciate your help! I would have checked in sooner but with the standardized email re: the system upgrade and the issues it was causing, I wanted to give it more time before checking back.

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