Child Not Showing Up

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Archived and Closed

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My child Thayna from Brazil hasn't shown up on my account since I started sponsoring her in February. I don't know why this is happening, and other people seem to be having this problem as well. It would be nice if she was on there because then I could write to her online, which is very convenient!
Thank you!
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Katie Keller

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  • confused

Posted 7 years ago

  • 1
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Shaina Moats

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Hey Katie! We'd be happy to fix this for you. I wasn't able to find your account. If you sponsor through the US, email us at ciinfo@us.ci.org so we can check on it for you.
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Katie Keller

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I just sent you an email! Sorry that took me so long!

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