Childen taken off account unexpectedly

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  • Updated 3 years ago
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Hi! I sponsor three kids and I just went into my account and only see two... one of the boys that I sponsor has bee n taken off my account and I was just wondering why and if I could get him back on my account? Thank you!
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Posted 3 years ago

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Sarah, Official Rep

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Kristen, I am so sorry for the confusion with Juan being removed from your account. Regrettably, I am not able to place him back on your account because he has actually left Compassion's program. His family has removed him as they are no longer interested in the program :(. We do know that the will continue to live in the same area and that your love and encouragement instilled hope and confidence in him. When a child leaves the program, we do send out information on a new child for you to consider sponsoring. We haven't done that quite yet because we just received the information yesterday, but be on the lookout for all of that in the mail within the next few weeks. Let me know if I can help you further!

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