Child's birthday is incorrect

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Compassion has my child's birthday listed as 3.9.2005; however, she recently wrote me a letter and said her birthday is in July. Is this an office mistake?
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Laurie Kohn

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Posted 4 years ago

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Teresa Dawn

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Was it written as "July" or in the form you mentioned above.  One thing to note is that most countries (Mine included) write the date in day/month/year order, rather than month/day/year...  However, while I'm not sure which format you used, your listing a bday in March or Sept. rather than July, so still seems wrong. 
There are several possibilities and I'm sure Compassion can look into it for you during their office hours (They will be open tomorrow).
1) It could have been entered wrong into the computer system.  Sometimes stuff like that happens when you are dealing with so many kids and forms.
2) Maybe they didn't know her real birthday when they registered her and she just celebrates it in July now.  (Some kids don't know the real bday and later choose a special day to celebrate it on)
3) Similar to 2, but she could have more than one birthday.  This is the case with one of my Indian kids.  In her area it is uncommon to know your real bday, so at around the age of 2ish, the children are taken to a local gov't office and assigned a bday based on how old they seem to be.  Then, when they seem to be ready to enter school, at around 5ish, the school also assigns them a bday.  My girl's two bdays are over a year apart.  Compassion goes by the gov't assigned bday in her case, but the school system and my girl and her family, consider her to be a year and a half older than Compassion does.  (Which is nice because she'll finish school sooner and get to stay in Compassion until she's 23 and a half rather than the normal 22 that Compassion children graduate at in her project)

That all being said, option 1 may be most likely and I'm sure Compassion can straighten it out for you soon.
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Emily

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Hi Laurie! Teresa gave such a great explanation of possibilities in why Abigail might be saying her birthday is different than we have on file. It's also possible that we estimated her birthday when entering the program and then later, her school records or birth certificate were found and she was given her correct birthday but it wasn't updated in the system yet. We can get this verified for you so that you can be certain :). In order for our staff to best assist you, we will need a copy of this letter. 

If you're able, you can email us a scanned copy of her full letter to socialmedia@compassion.com

You can also send it by mail to our office and put 'Attn' Emily Contact Center as the heading. Our full address is: 

Compassion International 
Colorado Springs, CO 80977

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