childs photo missing

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  • Updated 1 year ago
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when I look on my "letters written" My girl from Dominican republics picture isn't coming up can you explain why please
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Debra Gonzalez

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Posted 1 year ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Debra! I'm not completely sure which screen you are looking at. Can you post a screenshot of what you are seeing? Is this happening on the app or on the website?
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Debra Gonzalez

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It jus came up on my app BT it doesn't on the full website
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Debra Gonzalez

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Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

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Hi Debra! Is it just Cleiri's photo that is missing on the website or the whole rectangular box with her letter options as well? Have you tried other browsers and refreshing your browser by clearing your browser history?
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Susan, Sponsor and Donor Relations, Social Media

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Hi Debra! I'm just following up with you. Are you still experiencing this issue?
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Debra Gonzalez

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no it s all fixed thank you

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