Child's profile picture and gift picture

  • 4
  • Question
  • Updated 2 months ago
  • Answered
Hi Compassion,

I logon my account just now and saw my child's picture updated! :) Can I please have a better quality of the new picture please?

Also, I wonder if there are some better quality version of the gift pictures too? I have sent birthday gifts to my child and did get pictures of him shopping, thanks for all your good work. I just wonder if there are better version of those pictures too instead of the small picture embed in the child's letter?

Thanks!
Adri
Photo of Adri Matsui

Adri Matsui

  • 37 Posts
  • 5 Reply Likes

Posted 6 months ago

  • 4
Photo of Christina

Christina, Employee

  • 1217 Posts
  • 276 Reply Likes
Hi Adri! Yay, new pictures are so exciting! I am emailing you now with Cyrus' high quality picture. Regrettably, thank you pictures are scanned along with the child's thank you letter, so there is no separate JPEG file that we can send to you. Please let us know if you have any additional questions. Have a blessed day!
Photo of Adri Matsui

Adri Matsui

  • 37 Posts
  • 5 Reply Likes
Hi Christina,
Thanks for emailing me the picture :) And I also understand about the scanned picture. Thanks for your reply!
Photo of Dyani Peavy

Dyani Peavy

  • 3 Posts
  • 0 Reply Likes
Hi Christina,

I am excited to see that my child, Andrelis #DR053500153, has a new picture as well. =) Her profile pic is the same one that it was before, but when I went to write to her, I immediately noticed that the small pic is a new one. I can’t get it to open, so therefore can’t save or print it. Can you please email me a copy of her new picture?

Thank you,

Dyani
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4920 Posts
  • 1087 Reply Likes
Hi Dyani! I will email the new photo of Andrelis to you this morning :). Sometimes it takes a bit of time for everything to be updated online.
Photo of Debra Gonzalez

Debra Gonzalez

  • 274 Posts
  • 38 Reply Likes

I also have the same question I got pictures of my kids I senyt money to for their birthdays could I also have the picture emailed to me please?


Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4920 Posts
  • 1087 Reply Likes
Debra, can you please tell me the dates of the letters these photos are attached to and which children they are so that I can find the photos? Thank you!
Photo of Debra Gonzalez

Debra Gonzalez

  • 274 Posts
  • 38 Reply Likes
Yes Sarah  the first child is Elianny # DR046600540 the letter date was 2/11/2018 and the second child is Miurel #NI023800286 and the date on that letter was 12/13/2017
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Debra, I just sent you an email with the photos of the letters from Elianny and Miurel. Enjoy! 
Photo of Debra Gonzalez

Debra Gonzalez

  • 274 Posts
  • 38 Reply Likes
Thank you very much