Christmas gift

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  • Question
  • Updated 4 weeks ago
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Hello. I sent my little guy a Christmas gift in the mail with his letter. I'm wondering if it was received since it hasn't come out of my account yet.
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Charice Hamber

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Posted 4 weeks ago

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Sierra, Employee

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Hi, Charice! Thank you so much for blessing your child with a Christmas gift. Are you saying you sent a check in the mail, but it isn't showing as being deposited yet? Usually, checks take about two weeks from the time you send them to be received and deposited by us. When did you send the check? If it was over two weeks ago, would you kindly provide me with your sponsor number, so I can look into this further for you?
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Charice Hamber

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I didn't send a check. It was with my cc. 08602077
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Shannon Massey, Employee

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Hi Charice, 

I am please to let you know that your Christmas donation was put through yesterday. If you are still not seeing that amount on your account, give it about 24 hours and you should see that go through. :) Thank you again for choosing to bless your sweet child for Christmas! 
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Charice Hamber

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Thank you so much!