Christmas Gift Donation

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I donated $50 to the Christmas Fund for my Sponsored children but their names are not on my confirmation Print out. How do I know it went to them and not the general Christmas fund?
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Dave Jensen

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Posted 1 year ago

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Teresa Dawn

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If you donated to the Christmas Fund it is for the general fund as there as no such thing as a Christmas Fund for your kids only.  If this is what you meant it for you have to use the "Child Gift" or "Family Gift" option.  (Your child will also still receive a gift from the Christmas Gift Fund).  If this is how you want it to go staff will be able to help you transfer it to the right gift option tomorrow I would think. 
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Christina, Employee

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Hi Dave! I'm so sorry for any confusion regarding the allocation of your gift, and I would be happy to help you. I was able to locate your account; however, I do not see your $50 donation processed yet, so I am unable to let you know how it was applied. When did you make this donation? Sometimes, it may take 2-3 business days for donations to be processed and show up on our side. 
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Dave Jensen

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Thanks for your support.  A second email was sent to me and this time I'm pretty sure it went specifically to my sponsored children. Can you look at it for me and confirm that it went to my sponsored children? Thanks again. God Bless. Dave

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Dave! I see a $20 child gift given to your Dominican Republic child on November 9, but that was a donation done by check. There was a second donation of $50 to the Christmas fund given on November 6 though. Is this the donation you are talking about? If so, it did still go to the Christmas fund, but I would be happy to transfer that over to a child gift for you if need be!

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