I paid for a Christmas gift for my child but when I check the app it says I have not sent her a gift this year. Did I do something wrong? I really really want her to get a gift from us for Christmas. The image below contains a screenshot of my home on the app.
Hi Rosemary! Thank you so much for reaching out and for sending Ivoone a Christmas gift! When you give a Birthday, General or Family gift, these gifts are given only to your sponsored child, or their family, to be used for what they need most at that time. Those are the gifts that show on your app. Christmas gifts are received and distributed differently than these gift types in that all Christmas donations are combined and then divided evenly among every child in the program. We do this because we want every child to receive a gift and to be included in a special Christmas celebration at their church-based center. Even though these gifts do not show on the app, your sponsored child will still receive a gift and be told that this gift is from you. :)