christmas gift

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  • Question
  • Updated 2 months ago
  • Answered
I made a donation to the christmas fund but on the app it says i’ve only given my child a birthday gift. When I made the donation I wasn’t asked to log in, so I just want to make sure my sponsored child gets a gift.
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Megan Christine

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Posted 2 months ago

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Mackenzie, Employee

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Hi Megan, I'm sorry so for the confusion! I am happy to look into this for you. I was not able to find your account from your email on this forum. Do you know your sponsor number or child number? 
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Megan Christine

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My sponsor number is 08959853
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Mackenzie, Employee

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Thank you so much! I can see on your account that we processed your Christmas donation on October 17, 2019. The reason it is not showing up on your app is because the donation was sent to our Christmas gift fund instead of a child-specific gift. Amina will still receive a gift at Christmastime from our Christmas gift fund. I am very sorry for the confusion!