Christmas gift to my sponsored child

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  • Updated 5 years ago
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OK, your sites are "VERY" confusing. I got a letter in the mail to please send a Christmas gift to my sponsored child, and I went into my account and did just that, or so I thought? Now the thank you e-mail I got from CI says my gift will mean a lot to many kids? I don't mind that, but now I guess my gift will not be going to "my" sponsored child? I was hoping to send her and her family a Christmas gift, but did not see that option. Why is this site so difficult to navigate thru?
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Dennis Kimball

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Posted 5 years ago

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KristenH, Champion

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Hi Dennis! Christmas gifts are pooled together so that ALL of the children get a gift, regardless of if they have a sponsor. Your child will get a gift and be told it's from you. Every other type of gift goes directly to your child / family. So you have the option of sending either a child or family gift instead and I'm sure Compassuon would make that change if you would rather your money be used in a different way! Hope that helps, Kristen
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Teresa Dawn

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The Christmas Gift options go into a fund so that every registered child, whether sponsored yet or not, can receive a Christmas present at Christmas.  While the money is pooled, your child is included in that and will receive a gift AND be told that the gift is from you.  (Kids without sponsors are told that the gifts are from "someone that cares." 
I'm told because it's a fund the kids are not required to thank and tell sponsors what they got for the Christmas gift, BUT most of mine do.  I've had them get anything from new clothing to backpacks, to a Christmas cake for their family. 

If you want to send JUST to your child, you need to send a gift as a "Child Gift" instead of a Christmas Gift.  (Or a family gift for it to go to your child's family) and send it 2-3 months before Christmas.  You could write a letter at the same time telling them what it's for, but chances are they'll guess if it arrives around Christmas, it's just not designated as being for Christmas and it's something you can send any time of year. 
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Emily

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Hi Dennis! I am so sorry that our website caused you any confusion or frustration when you tried to give a gift to your sponsored child :(. We certainly try to make it easy to navigate but we certainly appreciate your feedback and I have passed it along. Teresa and Kristen kindly explained our Christmas Program Fund but if you have additional questions regarding how our Christmas Program works, please let me know. If you would like me to re route your generous gift so that it goes directly towards a family gift, please let me know and I am happy to do so. If you would like me to process this request, please provide your child reference number so that I am able to locate your account. For future reference, if you would like to give a specific gift such as a birthday gift, general child gift, or family gift, here are the instructions:

1. Login to your My Account on www.compassion.com
2. On the left hand side of the page, select 'Additional Giving'
3. Once on this page, you will see all three giving options with a drop down to select your desired gift
4. Below these options you will see, 'Give a Christmas Gift (distributed among all Compassion children)'
4. Once you select a specific gift you would like to give, click 'Continue' on the bottom right side to check out.

I hope this information helps. Thank you so much for your generosity and wanting to bless your child and their family in such a very tangible way!

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