Compassion Info Packets Mix Up

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  • Updated 2 years ago
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Hi,

I had ordered child info packets and wristbands a couple of weeks ago from the act for compassion website. The package was suppose to arrive at my school apartment address, instead it ended up at my parents house. Do you know why it came to the wrong place?
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Grace

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Posted 2 years ago

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Sarah, Official Rep

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Graace, I am so sorry that the packets didn't go to where they were supposed to. I'm not sure why the packets didn't go to your school address, but I do only see the address that we also have listed on your account as the one where we were supposed to ship your packets. Are you sure that you put your school address down as the shipping address? Are you able to get them from your parent's house?
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Grace

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I'm sure I put my school address
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Leah, Employee

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Hi Grace, I apologize about any mix up. Would yo like me to change the address information that we have on file for you? If you would, please email us at, socialmedia@compassion.com
(Edited)

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