After my child left the program, you automatically gave me a new child to sponsor

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I am getting billed for a new sponsored child (GU8610750) that I did not approve. Can I cancel this at this time?

I would like to find imformation about my "previous" sponsored child. Why he is no longer available?

Thanks!
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Ryan Hodges

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Posted 6 years ago

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Susan

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Ryan, I'm so sorry for the confusion and for taking you off guard with this new sponsorship. :(

Regrettably, Derian was removed from the program by his family who is no longer interested in the program. He is 16 and may have increasing responsibilities to help care for his family at this time. 

At the time that Derian left Compassion's program, we sent you a letter explaining that we had a child on reserve for your consideration. The letter explained that you were under no obligation to sponsor this new child but that we would need to hear from you if you decided not to continue sponsorship. 

Please understand that it is our heart to get children sponsored, but we in no way want to offend anyone in doing so. In fact, we adopted the above procedure at the request of many of our sponsors. I have stopped the automatic payments from your bank account and have made this new child available to another sponsor.  

(Edited)
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Charissa Steyn

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This reply was created from a merged topic originally titled
I never signed up to sponsor again....


I never signed up to sponsor another child, but just got a letter in the mail confirming that I have accepted...please, can you cancel this sponsporship...would be so appreciated :) Thanks!
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Maria Elise Thomas

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You guys should really wait until we agree to sponsor the next child.  I won't turn down this child now that I have him, but since it's a 10+ year commitment, I'd much rather you give me the option to choose.  Maybe a phone call if you haven't heard back in time.
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Emily

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Hi Maria,

We are grateful that you sponsored Andreas for so long! I certainly understand if you would rather choose on your own to sponsor again in the future. With the vast majority of sponsors asking to sponsor another child immediately after one
child leaves the program, we have a program in place that automatically sends out a packet with information on a new child to sponsor. Thank you so much for wanting to continue supporting Zovan! Please know that your support is making a huge difference in his life! I have updated your account today so that you will not automatically be sent another child to consider once Zovan leaves the program.
(Edited)
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Lindsay

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Emily, is there a way to mark an account right off the bat to not have children assigned? I'm sponsoring 6 financially and have correspondents, but if one that I sponsor should exit the program for whatever reason (hopefully graduation or moving into a much better life!), i would much rather choose children for myself rather than have them randomly assigned to me.
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Jamie Riemersma

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I agree with Lindsay on this one.  I too, would rather pick a new child for myself, if I were to lose one of my current sponsorships.
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Jacqueline McGrath

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We also agree with Lindsay, and in the event that one of our children exited the program we would also prefer to choose another child ourselves.
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Susan

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Hi Lindsay, Jamie, and Jacqueline! I have made a note on each of your accounts that you would not like us to automatically send another child to consider after any of your children leave the program.

Just as a note: This is only for financially sponsored children. For correspondent children, we always call to let you know when your child leaves the program. If we speak with you, we will always ask if you would like to continue writing to another child. However, if we are unable to reach you, we will give you priority if the financial sponsor chooses to sponsor another child. If not, we will place you back on the waiting list for another child to write to.
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Jacqueline McGrath

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Thank you so much Susan:). We appreciate you getting back with us so quickly.
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Jacqueline McGrath

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Oops I meant :we appreciate what you do Susan! And thanks for getting back with us so quickly
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Lindsay

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Thank you, Susan! I'm sure I'll continue sponsoring children for various reasons, but I do sponsor a lot given my lifestyle and I'd like to not feel antsy about missing a notice letter should one of my kids leave the program as I'm *horrible* with things like checking the mail like a normal person should. I know I'd never "return" a kid if I was assigned one, but who knows what my finances will be like 15 years from now when all the little ones are gone? Maybe I'll have a ton of financially sponsored kids by then, but I also may be scraping the bottom of the piggy bank for day-to-day expenses.
I'm fine with the correspondent kids being added on and on. I can guarantee I'll make time, but unfirtunately can't guarantee I'll always be making a good living.
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Alex Collazo

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Emily

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Hi Alex! I have made Jheferson available for another sponsor today. I am very sorry for any confusion there may have been when he was added to your account after Neyler left the program. I have stopped your account today and thank you so much for the time that you partnered with us! Please let me know if I can help you further.
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Tammi H

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I had a child assigned to my account immediately after one of my sponsorships was dropped due to age. I too would prefer to choose the child instead of having one automatically assigned. Please cancel the new child which was added to my account.
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Emily

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Hi Tammi! I am so sorry for this inconvenience and I am happy to update your account for you. Regrettably, I cannot locate your account using your email address and name. Would you please post your child's reference number in a reply? I will find your account and make this child available for another sponsor at that time. I can also make a note on your account for all future sponsored children you support on your account as well. 
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Tammi H

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The child's reference number is (TZ2530036). Thank you.
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Susan

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Tammy, as you requested, I have made this child available for another sponsor. It looks like you have been sponsoring children with Compassion for over seven years and have impacted the lives of at least three children! Thank you so much for your partnership and everything that you have done for these children! 
(Edited)
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Tammi H

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Thank you!
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Melissa Simmons

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Susan, Could you also put a note on our acct. not to automatically add another child in the event one of ours left the program. I hate to even think that but I would also hate to turn another down. Thank you!
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Susan

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Hi Melissa! I'm happy to help! I just added a note to your account to not automatically add a child if any of your current children were to leave the program. That way, you will be able to select your another child to sponsor on your own if you would like.

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