Why doesn't my child send pictures to me?

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I write to my sponsor child all the time. I love him as my own little boy. I send him pictures all the time. Some times I will even write to him on the computer site and send pictures that way to. However, I ask for pictures every letter and I don't get any pictures when he writes me back. Also, when he writes back to me it's always a month in half to two months behind. Why? Please explain to me why that is and help me understand why he may not be sending me pictures of him? I would just love to have an updated picture, all I have is the one that I got the day I started sponsoring him. Which is almost two years ago or is two years ago! Thanks Sharon Scheers
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Sharon Scheers

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Posted 6 years ago

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Lindsee

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Compassion has talked about how some children look unhappy in their pictures because they've never seen a camera before. So if they've never seen a camera, I assume it would be a little hard for them to get some pictures? I don't really know why you don't et pictures, but this is just my assumption. Also, if you've had that picture of him for 2 years, then you're due to be getting another updated picture from compassion soon!
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Teresa Dawn

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Yes, many of these kids have no means of getting photos to you.   I asked my kids each once for an extra photo of their family "if they had one they could send" and 3/30 kids were able to send me one.  One of them sent me an old crumpled one that was of his family from a few years ago and obviously very well loved as it was likely one of the only photos he had.  I made a copy of it and send him back the copy so that he didn't lose his only one.  However if it's been 2 years, he's due for an update and you will get a new photo shortly!  Also, depending on the age of your child, Compassion keeps one PREVIOUS photo of your child on hand...  You can email them and ask them if your child has a previous photo.  They may not if the one you have is the one they were registered with, but if they were waiting awhile for a sponsor, they could.  If there is a previous one, they can send it to you via. email.  They only keep one previous one on file though, so make sure you email them before your child's photo updates or the present one you have becomes the previous one :) (Note, a lot of the kids never get photos at home and don't own any photos of themselves, so when you do get their updated photos, they love it if you send them a copy for their own!)

As for the letters, 1.5-2months is pretty good.  Compassion kids write 2x per year if the sponsor is not writing, if they are writing they write every 60 days, if they received a letter in those last 60 days.  Because of the delay it takes for letters to go through and get translated and all that, I find that most my reply letters are replies to things that I wrote 5-6 months previously.  (Though I write regularly and get letters every 2 months from each child, they are always responding to things that far back.)
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Emily

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Hi Sharon! I can't express how much I appreciate that you have let this sweet little boy into your heart and are taking the opportunity to minister to him in your letters! In the extreme conditions our children live in, often times they do not have the means to buy a camera and the first picture your boy may have ever been in, might be the one that our project staff took when he was registered into our program. The project might also only have one camera which they use to update photos for each child in the project (Your child's project currently has over 100 children). Pictures are such a tangible way to connect to our children and I pray that someday we are able to send more of them to our sponsor's! 

Although he doesn't have the resources available to send you pictures more frequently, I assure you that he receives every sticker, letter, and picture you send to him :). After reviewing your account, I see that his most recent photo was updated on May 29, 2013. We update photos of the children in our centers every two years. You can expect to receive another updated photo of Segundo around the end of May or beginning of June in 2015! Just as a side note, if you ever choose to send your child a gift that is $60 or more, you will receive a photo of your child and the gift that was purchased, included with the thank you letter he writes to you. In the meantime, I have sent you an email with jpeg's of his most recent photo (which you already have a copy of) as well as his previous photo. 

As far as the time frame for letters, it does take 2-3 months for correspondence to be delivered both ways. We understand that this is a big time gap and it can be frustrating waiting for letters to come in the mail and trying to maintain a consistent conversation with your child when they are that far apart. I apologize for this inconvenience and we are working to update this process and improve the letter writing for our sponsor's and children. My encouragement to you would be continue to write often, and as your boy catches up to the letters you have sent to him, you will begin to see your relationship with him grow and the conversation easier to build upon! 
(Edited)
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Sharon Scheers

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Thanks
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Sharon Scheers

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I read this again and want to thank you again. I see on one of the other emails someone must of wrote in to say that they are sharing the responsibility of being someone sponsor parent. When I signed up my friend n I both wanted to sponsor but we both knew we couldn't do it by ourselves. So we signed up together. (Almost positive I put her name on the application to) but when the first group of paperwork came back it just had my name. But, I see we both can be enrolled for him. She wasn't upset she just gives me half the money n she also writes in the letters to him to. But, when he writes back I'm the one that he writes to. Again she is ok with this but if she (after I get to tell her this news that she can be added) wants too what do we do? Thanks. Sharon
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Susan

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Hi Sharon! It looks like your name is the only name on this sponsorship currently. If you want to add your friend to your account we can definitely do this. Please simply email us at socialmedia@compassion.com with how you would like your sponsorship to be listed (for example: Sharon Scheers and Sally Sponsor) and we will go ahead and add her. 
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Sharon Scheers

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Ok I will run this by her

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