Correspondent child

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  • Updated 1 year ago
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Is my correspondent child, Ronald from Uganda okay? He disappeared from my account. Can I become his financial sponsor?
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Rebekah Bell

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Posted 1 year ago

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Susan, Sponsor and Donor Relations, Social Media

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Hi Rebekah! Yes, it looks like Ronald is just fine. It's just that his financial sponsor canceled. Yes, you are welcome to become his financial sponsor. Shall I add him to your account? 
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Rebekah Bell

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I would love to! But I don't get paid until Thursday. Is there a way to have the payment taken out then instead of today?
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Christina, Employee

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Hi Rebekah! Ronald is on hold for the financial sponsor who just canceled until June 20th. We keep a child on a "Sponsor Cancel Hold" for one week after the sponsor cancels in case they change their mind. Please rest assured that we have reserved Ronald specifically for you should his financial sponsor not change their mind after June 20th. On June 21st, if Ronald is available, we will place him on your account. If you would like to use your bank account to sponsor him, you will need to call us or give your first payment for him at that time on www.compassion.com/epayment. If you would like to use your card, then you are welcome to let us know, and we will process this donation for you :). Thank you for your willing heart to accept Ronald as your sponsor child :). 
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Rebekah Bell

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Thank you so much! I would like to use my card.

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