Correspondent to Sponsored

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Two of my correspondence children lost their sponsors in the past year. I was called and offered the chance to pick up their sponsorships, which I gladly did. Several weeks later I received a "My First Letter" from one of them. She wrote to me as if I were a new sponsor and I quickly realized that she must have been told that I no longer sponsored her and she had a new sponsor. She and I have had a wonderful relationship and I was anxiously awaiting news of a birth in her family. My heart broke when I realized that she thought I had ended our relationship. I quickly wrote to her and described it as a mix up, for lack of a better idea. She is too young to try to explain the real reason. I wish this could have been handled differently on her end. If this happens to me again, I will promptly write to the child and tell them that it is still me and nothing will change. Has anyone every brought up this issue before?
Photo of Leslie Allen Taylor

Leslie Allen Taylor

  • 32 Posts
  • 9 Reply Likes

Posted 7 years ago

  • 1
Photo of Colleen

Colleen, Company Admin

  • 236 Posts
  • 33 Reply Likes
Hi Leslie- that is great that you were able to pick up the sponsorship of your correspondent children. I am sorry that you got an introduction letter from your child like she didn't even know you. I know that must have been upsetting. I will share your concern with the appropriate department. It is something that we know happens and could maybe be changed someday. All children are required to have a "New Sponsor" introduction letter sent. When you signed up to become the actual sponsor for the child, this letter got "triggered" in the system to be sent. I am sure that your next letter(s) will be more familiar from your child, because she will realize that you are the same person. I also appreciate you taking the time to write your child and explaining to her as well that you are the same person. I know that she will be excited to find out that she still gets to write you ! :)
Photo of Nina Lazzeroni

Nina Lazzeroni

  • 10 Posts
  • 3 Reply Likes
This happened with my husband, also - he got an "intro" letter from a corresp. child we took over. He is an older teen, and the next letter we got sounded like his "old" self and he said how he was glad to be able to write to us, so he probably just figured it ws some kind of mix-up. We just kept writing as usual.
Would be nice, tho, if this could be caught, so the child doesn't think they are dropped, when, in the end, they're not.

This conversation is no longer open for comments or replies.