Deana

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  • Updated 5 months ago
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I am a new sponsor.  I received my welcome email from Compassion thanking me for participation in the program.  However, the name of the child is not the same as the one on my card.  What to do?
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Deana Bowen Holland

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  • perplexed

Posted 6 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hello Deana! Welcome to the Compassion family! I show you are sponsoring Regina Hotor from Ghana. Is that correct? Does the name on the welcome packet address her as Mawufemor? If so, that is a personal name that she goes by and not a completely different child. I sincerely apologize for the confusion. Much like we go by nicknames here in the United States, children in other countries may be given other names that they go by or prefer to be called. You are welcome to call her either Regina or Mawufemor in your letters. Personally, I usually call my children by their preferred name unless they ask me not to or address themselves with their given name. I would definitely encourage you to ask her about the significance of Mawufemor. Maybe it means something special in her country or is special specifically to her :). She is absolutely precious, and I hope you enjoy sponsoring her!
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Deana Bowen Holland

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The child on my card shows her name is Peace Edro. Her birthday is April 19, 2012 and she lives in Ghana. Child number: GH092300387. I am still perplexed and don't want to write to the wrong little girl.  Please help straighten this out. Thanks!
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Leah, Employee

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Hello Deana, I am so sorry about the confusion regarding Peace and Mawufemor. Regrettably, when we received your request to sponsor Peace, she was no longer available. Since she was already sponsored, Mawufemor was added to your account instead. In cases like this, we try to add a child that is similar to the child you requested to sponsor. If you would not like to sponsor Mawufemor, I completely understand and can cancel her sponsorship for you. Please let me know. 

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