Did I send a birthday gift or not?

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  • Updated 3 months ago
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I sent a gift, but I keep getting marketing about a birthday gift for my sponsored child. Did the gift I sent not "count" as a birthday gift according to your system?
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danielc.hopkins

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Posted 3 months ago

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Sierra, Employee

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Hi Daniel! According to our records, you did send a gift on October 24th, which was categorized as a "General Gift". It will make no difference to your child, and he will still receive it all the same, but our automated messages will still send you reminders to send a Birthday gift. I'm so sorry for this confusion! We are so grateful for the gift you sent to Sami. :)