Did my child get my letter?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old posts

I wrote my sponsored child about a month and a half ago via internet. I sent the letter through this website and have not heard anything back yet.  How do I know my child received the letter?  
Photo of Karen Sjursen

Karen Sjursen

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Debbie Skacel Tovar

Debbie Skacel Tovar

  • 161 Posts
  • 113 Reply Likes
It can take a few months for the letter to be received, and translated if they don't speak English.  It is then another few months for them to write, get it translated, to the country office, and then to Compassion's main office.  If you go under the blog section on the main Compassion website, there is a section for new sponsors, and an explanation about what all has to be done to get a letter there and back.  That being said, Compassion is very close to having a new system that will hopefully cut off some of this time to get letters there and back to us.
Photo of Emily


  • 2650 Posts
  • 813 Reply Likes
Hi Karen! Thank you so much for choosing to support and encourage John through sponsorship and through letters. It means so much that you have written to him already! I want to encourage you that I checked your account and we received your letter that you wrote online and sent it on to John! It currently takes 2-3 months for letters to be delivered both ways which is why you haven't received a response from him regarding this letter yet. You wrote your letter online on February 5th. It's likely that he is just receiving this letter or it is almost there! He will be overjoyed to hear from you and excited to know that you want to get to know him and build a relationship with him. 

Like Debbie kindly explained, we're currently updating our systems to make the letter process much quicker so that you can begin sending and receiving letters back and forth in weeks rather than months! Right now, it's a very hands on and manual process as our systems are outdated. But we're so blessed that God has opened up an opportunity for us to enhance the relationships between our sponsors and these precious kiddos. Thank you for your patience with our letter writing system in the meantime. Our experience has shown that children in our program who receive letters from their sponsors and get that consistent encouragement, tend to set higher goals for themselves and it boosts their self esteem knowing someone across the world believes in them and loves them. I'm glad to see that you received one letter from him in late December already. I encourage you to write as often as you'd like and I pray that you receive another letter soon! 
Photo of William Blair

William Blair

  • 233 Posts
  • 165 Reply Likes
Hi Emily. I have a sponsor child in Bolivia who graduated in December and I was just there in October. I sent letters online and one final letter through the mail. I was in chat with Compassion yesterday and I want to make sure the letters were sent to her after she graduated.

About the new letter processing,how will it work now?
Photo of Sarah

Sarah, Official Rep

  • 5223 Posts
  • 1137 Reply Likes
Hey William! We did process the final letter for Maria and sent to Bolivia in January. While we cannot guarantee the delivery of letters once a child leaves the program, we will do everything we can to get final letters to them. If she hasn't moved away, there is a pretty good chance that we were able to deliver it to her. After reading the notes the country office sent us when she graduated, it sounds like she is doing really well! She even opened up her own little shop to sell pastries :). 

Once we switch over to the new process for letters, all original letters between sponsors and children will be digitally scanned, translated and emailed. Children will receive high quality prints of your letters. You will receive letters by email and, if you choose, a scanned printout by postal mail. Letters will also be stored in your MyAccount.
Photo of William Blair

William Blair

  • 233 Posts
  • 165 Reply Likes
Thanks Sarah. I'll have to find her shop when I visit my other sponsor kids in Cochabamba someday. I forget who told me she has the business going now. If possible I want on my account all letters sent by email. I can print them then. Do you know which countries are already set up on the new system?

About final letters even if they moved away from the area the family most likely would still be there and they receive the letters so they can get the letters to them.
Photo of Susan


  • 7386 Posts
  • 1591 Reply Likes
William, I have noted your account that you would like to receive your letters via email. We are moving out these changes globally but some may begin the new process a little sooner. Regrettably, I do not have a list of countries that will adopt the new process sooner. 
Photo of William Blair

William Blair

  • 233 Posts
  • 165 Reply Likes
Thanks Susan.

This conversation is no longer open for comments or replies.