Did my child not get the money I sent in August?

  • 1
  • Question
  • Updated 1 month ago
  • Answered
  • 1
Hello, I sent $20 in August and told him that I did in his letter. His father responded that they would let me know when he received it and would let me know what he brought. I have received letters since then but have not heard another word about it. I am worried he did not receive the money.
Photo of Mark Leibold

Mark Leibold

  • 1 Post
  • 0 Reply Likes

Posted 1 month ago

  • 1
1 month ago
Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

  • 458 Posts
  • 262 Reply Likes
It can take up to 6 months to receive a thank you for a cash gift.  That would be February.
1 month ago
Photo of Sierra

Sierra, Employee

  • 388 Posts
  • 43 Reply Likes
Hi Mark! Sarah is correct - since it takes 2 months for your gift to reach the family, a month or two for them to purchase an item, and then another 2 months for their thank-you letter to reach you, you should be expecting a response in February. We cannot guarantee that you will receive a thank-you letter, as Compassion doesn't facilitate thank-you letters for gifts of $20 or less, but if you do hear back from the family, it would be around that time frame. :)
  • 1

Powered by Get Satisfaction