Did not sponsor new child

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  • Updated 1 year ago
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Archived and Closed

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I received notice confirming a new sponsored child. I did not select or request a new child. The child I have been assigned, without my consent is Samira. I am sorry, but I cannot take on another child at this time. Again, I did not select or ask for a new child. Please remove Samira from my account. I am now praying that she be sponsored very soon.
Please let me know that you have done this.
Donna Parker
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Donna Parker

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  • sad and upset to be put in this position

Posted 2 years ago

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Stephen

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Sorry Donna I know that you must be frustrated you have 14 days to let them know that you don't want to sponsor another child I am a sponsor so please don't let what I write you right now reflect poorly on this Organization God bless you I will pray for you please let me know if I can help you any way til the ladies who monitor this forum returns tomorrow
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Stephen

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I am sorry Donna that you feel like this child was being forced upon you and we clearly do not want you to feel like Compassion International is force another child on you by anyway shape or form I just think it is policy to send another child to sponsor when your child graduates or leaves the program please next time you you get a request to sponsor a child please call Compassion asap
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Shannon Massey, Employee

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Good afternoon Donna, 
I am so sorry for the confusion. As Stephen mentioned, it is our policy to send another child to consider anytime one of your current children leave the program. You will receive a letter explaining your child leaving Compassion, which also asks you to contact us if you would not like to continue on to sponsor another child. I am so sorry that it seems you did not receive that communication. I have removed Samira from your account at this time. Thank you for your patience and understanding! 
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Donna Parker

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Thank you for your help.
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Stephen

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You are welcome
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Jane Allard

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The same thing happened to me. I think this is a horrible way to do this. You should receive confirmation that someone wants to sponsor another child. I feel terrible if the child that was assigned to me without my knowledge was told he has a sponsor. I have already selected another child to sponsor when the 1st was close to graduating from the program.
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Sarah, Sponsor and Donor Relations, Social Media

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Jane, I sincerely apologize for the frustration and concern having a new child added to your account caused you. It looks like this is Joao from Brazil who we placed on your account just recently. When a child leaves Compassion's program, we do send information on a new child to consider for sponsorship because we have found that most sponsors do indeed want to continue sponsoring. The information with that packet explains that we just need to hear from you within five weeks if you decide you do not want to sponsor the new child. Please understand it is our heart to get children sponsored, but we in no way want to offend anyone in doing so. If Joao is the child you are speaking about and you would like me to place him up for sponsorship with someone else, I can absolutely do so for you today. Please let me know!
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Jane Allard

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Yes, please place Joao up for sponsorship with someone else. I do not wish to sponsor a second child at this time. Thank you.
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Jane Allard

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I received an email that this has been taken care of. Thank you.

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