Didn't know that my Christmas gift over $20 would not go to my personal sponsor kids...

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I had given $40 each for my two sponsor children's Christmas gifts. Unless I missed it somewhere on the page, I didn't see anything about any money over $20 would not be spent on them but on other children's gifts. I just saw that $20 was the *suggested* amount. Today I received a letter that was reminding sponsors about sending gifts and it said that to keep gifts equal, they only use $20 per child, and the excess goes to other children. I'm not upset that the money is going to go to good use, but I thought that it would all go to their families, and I *am* dissappointed about that because that was my first intention. As a suggestion, I think that you should make that more clear on your online giving page, unless I just missed it somewhere. 
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Sarah

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Posted 5 years ago

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Emily

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Sarah, please accept my sincere apologies for any misunderstanding there may have been in how your contributions to the Christmas Program were used. I can certainly understand your disappointment as you intended for the full amount to benefit your child and their family and we do not want to mislead you in any way.

All Christmas donations are combined and then divided evenly among every child in our program. Your children are told that the gift they receive is from you. We explain on our website how the Christmas fund is used in further detail here, however it is not clarified to this extent on your personal My Account page when giving a donation to this fund. Compassion values our sponsor's input and I want to thank you for taking the time to contact us about this. Please rest assured that I have forwarded your suggestion to the appropriate department. 

I want to ensure your donations are used the way in which you intended. I would be happy to transfer these funds to be used as $40 family gifts or child gifts for both of your children. They will receive 100% of this gift and your children will also still receive a Christmas gift from the Christmas fund in your honor. Please let me know if you would like me to re designate these funds as child or family gifts and I will update your account at that time. Again, I am very sorry for any confusion and we are so grateful for your generosity to these sweet kiddos!
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Sarah

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I thought it over and I think it would be fine to just leave it as the other $40 going to other children. I think it's a good idea so other children have the opportunity to get a gift. I don't know if it would be too out of the way to be able to do, but I correspond to a boy named Jhonathan and as far as I can tell, I'm not able to make monetary gifts to him. If his sponsor was not to send a Christmas gift by the deadline would it be possible for part of mine to go toward him? If that can't be done, that's okay I want the money to go to whomever needs it. I just thought I'd ask in case. Thanks for your quick response and I don't want you to think I was angry, just kind of surprised.
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Emily

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Sarah, thank you so much for your response and for your understanding. I am truly grateful for your generosity and it is obvious how much you deeply care for your kiddos. You can rest assured that Jhonathan will also receive a gift for Christmas! Just as Teresa kindly mentioned, our Christmas Program provides gifts for both sponsored children, unsponsored children, and your correspondent children are included in this as well. We want to ensure each child is given a gift on this special day. The projects hold a Christmas party and they will all celebrate the birth of our Savior and open their gifts at that time altogether. I will leave your account as is and not make any changes unless you instruct me to do so at a later date. 

Also, please let us know if you ever wish to give a gift to Jhonathan such as a birthday, family, or general child gift. Because this child is not financially linked to your account, you do not have the option to give to him online but we are happy to manually process your request for you :). We are here to serve you, so please don't hesitate to ask further questions or bring up future concerns as we want to make your sponsorship experience a positive one. 
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Karen

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Sarah, you can call Compassion and ask them if your correspondent child's financial sponsor has sent them any extra gifts and then decide if that is something you would like to "fill in the gap" for if the financial sponsor has not.  I found out that 1 of my correspondent kids' financial sponsor did send him a birthday gift, but the other child's did not, so therefore I made the decision to send a gift to the child who would not have otherwise received one.  We are allowed to call Compassion and send our correspondent children gifts.  There just isn't an option online to do it at this time.  I'm SO grateful Compassion allows us to do this!!  
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Teresa Dawn

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Sarah, with the Christmas gift I believe the full amount goes to the fund and is equally divided among all Compassion kids, nothing specified in amounts, but your child will definitely get a gift and be told it's from you, and so will your boy Jhonathan.  Also, it IS possible to send financial gifts to correspondent kids :) Just not online, but you can phone it in or email them and ask them to use the same payment method they have on file for you. 

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