Didn't receive family picture.

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Hi! Earlier this year I sent family gifts to both my girls. One of them, I got back a letter and a family picture. I was so happy to receive this! My other girl sent a letter acknowledging the gift, and told what all was purchased, but there was no picture included. I've waited a while to see if it would come later but it hasn't yet. Is there still a way I can get a picture from her? I would love to see her precious family!

Her number is TZ095700113. Her name is Happiness.
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Lauren

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Posted 3 months ago

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Shannon Massey, Employee

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Good morning Lauren, 

I am so sorry to see that you did not receive a photo of what your sweet child, Happiness received from your very generous gift! We would love to send in an inquiry for you to see if we can get you a photo. Regrettably, we do have to wait until it has been a full six months since you gave the gift. This means we will not be able to send this until September 10th. If by then you still have not received the photo, please let us know and we will be happy to send that inquiry for you! :)
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Lauren

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Ok, thanks so much!
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Lauren

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Hey Shannon! I still haven't received a family photo from Happiness.
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Lauren! I just sent an inquiry for you today regarding this photo. We should receive the answer back with the photo within the next 6-8 weeks.
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Lauren

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Thank you!

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