different child

  • 1
  • Problem
  • Updated 4 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

The child that I was given at a concert was not the child that I received in an email and in my registered account. Just want to make sure that the other child still had a family to give to him.
Photo of Kyla Zamora

Kyla Zamora

  • 5 Posts
  • 0 Reply Likes

Posted 4 months ago

  • 1
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4920 Posts
  • 1087 Reply Likes
Hi Kyla! I am so sorry for the confusion with a different child being placed on your account. When we tried to place your original child on the account, the child was no longer available for sponsorship, which is why we placed a similar child on your account instead. The other child does have a sponsor already as well and will be taken care of.
Photo of Kyla Zamora

Kyla Zamora

  • 5 Posts
  • 0 Reply Likes
Thank you so much!

This conversation is no longer open for comments or replies.