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Do I have a letter coming from Nataly on the way ?
Posted 3 years ago
Susan, Sponsor and Donor Relations, Social Media
I was happy to get this message that I should have one coming soon. But it has not got here yet hopefully it didn't get lost!!
Susan, Sponsor and Donor Relations, Social Media
I hope so too Karla! I trust that this letter is just taking a little longer and will get there soon. However, if you don't get it by March 14, please let me know and I'll send an inquiry to request another copy for you.
I had sent a money family gift in June or July . Then also a money gift to Nataly in Oct. just hoping they got those. I was hoping to see pictures soon of those also. Nataly 's profile Picture and info. should also be up dated soon also. :)
Karla, I see that you sent a very generous family gift at the end of July. You certainly should have received a thank you letter and photo regarding this gift. Because we received this new letter for you on January 29th, I really do believe it is likely your thank you letter for your gift and my prayer is that there's a lovely picture in there as well of your sweet Nataly with her gift! I really hope you get this letter sometime this week! Let us know if you receive it and it doesn't have a photo or acknowledge your gift and we'll make sure to request that from our Colombia office.
I was very happy to find a letter from Nataly in my mailbox today. I also got pictures . :) I was surprised to see the date being October 2015. I had been getting letters every couple months but seeing this date makes me wonder why it took. 5 months to get it. I'm thinking I could have another one on the way also ?? I thought I saw something about letters getting backed up in Colorado so also just wondering if that is true ?
Sarah, Sponsor and Donor Relations, Social Media
Hi Karla! It does take between two and three months for letters to reach you once Nataly writes then. We noticed the mail had slowed down quite a lot at the end of January and through February too, but our office was processing letters in the normal amount of time it usually takes. We honestly don't know why there was such a long hold up with the letters. You do actually have another letter coming from Nataly, which was processed in our office on March 9 :).
Thankyou !! The last letter took more like 5 months that's why I was asking . Cause before It was only taking 2 to 3 months. I'm happy to see I have another one to look forward to.
I was just wondering since there was a letter processed from Nataly on March 9 th. Does it then go to the mail room ? just wondering since I have not yet got it. Also could I have all the pictures you have of Nataly sent to my email jpg. Please.
Sarah, Sponsor and Donor Relations, Social Media
Karla, I am so sorry you haven't received the letter from Nataly yet. As our mail department is working through many changes due to our new letter system and it may be taking them longer to get that letter out to you than previous months. If you don't receive the letter by April 25, do let us know and we will see if we can find a copy of it for you. I'm praying and thinking that it will turn up in your mailbox very soon though :).
I am getting Nataly's photo sent via email right now :).
I am getting Nataly's photo sent via email right now :).
(Edited)
Do I have any letters coming
Hi Eleanor! You should actually be receiving a letter from Abdallah Tebe and another from Mueloba soon, as they have completed the translation process. There are currently letters for you from Mercy, Bless, Julya, Junior, and Abednego at the country offices, so you have quite a few letters that will be on their way to you!
thank you very much
Did any more letters come in still should have more letters coming.
Sarah, Sponsor and Donor Relations, Social Media
Eleanor, these are the only ones that have been registered in the system at this time, but there are probably some that have been written and are awaiting to be processed at the country offices.
ok thank you
Do I have letters coming from Daleska it will be a year on December 2nd.
Christina, Employee
Eleanor, I'm so sorry to hear that you haven't received any letters from Daleska in so long. It is not normal to go this long without receiving a letter. I have sent an inquiry to the field office in Peru. They will ensure that Daleska is well, and they will ask her to write you a letter. It will take 6-8 weeks to receive a response, and we will be in contact with you as soon as we hear back. Thank you for bringing this to our attention, and we appreciate your patience :).
I was wondering if there is a letter on the way for me (Child ID: EI1770041)? I sent a family gift in August and I'm dying to hear what they got and how they are doing. Thanks for letting me know.
Sarah, Sponsor and Donor Relations, Social Media
Hi Katie! Regrettably, the last letter I see from Luzence was processed in November. I don't see that letter yet, but I am sending an inquiry for you today. The staff will have him write a thank you letter and will send a photo with the letter, so you can see what they were able to buy. I know how excited you must be to see what his family purchased with that gift :)!
(Edited)
Thanks for the quick response. I appreciate it!
Did you ever hear back about the inquiry?
Sarah, Sponsor and Donor Relations, Social Media
We haven't heard from them yet, Katie, but they are working on the inquiry. It usually takes between six and eight weeks for us to hear back from the country office.
Oh wow! This has happened before unfortunately where I had to send an inquiry because they never sent a letter about what they got or a picture. I think it only took 1 1/2 weeks before they emailed it to me. I didn't realize that it took such a long time!
Sometimes it is that quick, Katie :). Our field staff have other tasks besides these inquiries and so we give them some time to get back to us especially if they have to do research on an inquiry, make a visit to a home in order to take a picture or verify information, or ask your child to write a letter. I'm so sorry that this has happened to you before. You have every right to know how your gift was used and it's exciting so I definitely understand your eagerness to know how it blessed him! We appreciate your patience as we get this to you as quickly as we're able! :)
OK. Also, I recently read on here that once a child that a person is sponsoring graduates that you automatically send a packet of another child to start sponsoring. Can you take us off of the list? I never knew you did that until recently and I don't want the hassle of having to call and discontinue something. When that time comes, we would like to have the choice to chose the child we sponsor rather than having it done for us. Thanks!
Hi Katie! I have updated your preferences to honor this request. When a child on your account, leaves our program for any reason, we will not automatically assign another child to you. Thanks for letting us know.
Do I have letters coming
Hi Eleanor! Yes you sure do :). Since February 24th, you have letters coming from Samira, Jader, Nithin, Bless, Bathula, Kimberly, Divine, Mohanathas, Jennifer, Panadda, and Anderson.
Can you do a quick check on letters for us? The last letter we received was from Degenesh. Thank you so much!!
Sarah, Sponsor and Donor Relations, Social Media
Hey Tammy! I see you also should expect to receive two letters from Aleena soon too :). That's all the letters we have processed since Degenesh, but I'm sure more will come soon!
Hello! We sent a family gift to Prisca about 6 months ago and have not heard from her yet. Can you check to see if a letter is on the way from her? Thank you!
Tammy, I have a note on your account to check on the gift if we haven't received a letter in the next few days. Your generous gift was sent on September 21st and so a letter might be on its way that we just don't see yet. If there's not a letter processed in our system for you when I come into the office next week, I'll send an inquiry. Thanks for your kindness towards her family and being so patient to wait and see how the gift blessed them!
Okay, thank you!
If you can, please let me know if a letter is processed or you end up sending an inquiry. We are so very eager to hear from her! Thank you for your help! :)
Good morning! I am curious to know if an inquiry was ever sent regarding the family gift for Prisca?
Thank you so much!
Thank you so much!
Sarah, Sponsor and Donor Relations, Social Media
Yep! Emily sent that inquiry out for you on the 22nd :). It will probably take between six and eight weeks before we hear from the country office regarding what Prisca's family received.
Do I have any letters coming from Daleska, Novita, Anderson, Senita and Jennifer
Haley, Sponsor and Donor Relations, Operations
Hi Eleanor - yes, I was able to validate that you have letters in process from each of the children above. It appears that for the majority of these children, we are just waiting for the letter to be returned to our country office for translation and processing.
Could you please check to see if we have any letters from our sponsored or correspondent children coming out of the foreign offices? Thanks in advance. Sponsors #3775278
Sarah, Sponsor and Donor Relations, Social Media
Hi Linda! Regrettably, I don't see any new letters coming yet. The last one we processed was from Melat on March 15, which I hope you have received already. If you haven't received it yet, you should be receiving it within the next few weeks!
Thanks for your great work. We received the letter from Melat March 17th!
I sent a child gift to a sponsored child in the beginning of January and have not received a letter yet in the mail. Can you let me know if a letter is on the way? I was curious what he used the money for and haven't heard back from him. The child # is EI1770041. Thanks!
Sarah, Sponsor and Donor Relations, Social Media
Hi Katie! I am so sorry you haven't yet heard from Luzence regarding the generous gift you sent to him in January. I don't see that we have a letter coming from him yet, but I am going ahead and sending an inquiry to check on this for you. It takes between six and eight weeks for us to hear back regarding these inquiries, but I will contact you once we do receive a response. I know you're excited to see how that gift was used as a blessing for him :).
Hello! I hope this isn't too much trouble, but can you tell me if we have any letters coming from our children that may not be showing up on the accounts yet? (Sponsor #s 3736067 or 3761826).
Thank you so much!
Thank you so much!
Susan, Sponsor and Donor Relations, Social Media
Tammy, for your account, the last letters I see were sent at the end of June. It does look like Afoyomungu Mercy is in the process of sending you a letter right now that I trust you will receive soon. For Hannah's account, it looks like the last letter was sent in June and I do not see any additional letters on the way.
I was wondering if I have any letters coming? The only thing I can see in my account is a letter in translation from Dayana, but no other activity in a long time. Thanks!
Sarah, Sponsor and Donor Relations, Social Media
Hi Hilary! You have letters coming from Malory, Jeymi, Fernanda, Wilmeris, Oriana, Noemi, Stephani, Jhenny, Karla, Michaella, Flor, Ana, Genesis, Nayda, Yeimy, Asmi, Nancy, Lisbeth, Akumu, Gil, Carolay, and Mariela. These are all in process right now, but since we are manually translating letters again you may not see them on your account until they have been fully processed.
This is wonderful to hear!
I was wondering the same thing. I have a few kiddos thatI haven't heard from in a while; I figure it has something to do with the letter backup. Waiting patiently, I would just feel better knowing there were letters on the way
Sarah, Sponsor and Donor Relations, Social Media
Hi Heather! Would you mind letting me know which kiddos you haven't heard from in a while? Hilary has less than half the number of kids you have which is why I was able to go through all of hers. To see the letters in process, we have to look up each kiddo individually. It takes a long time to look up more than 10. If you don't mind, knowing which kiddos you are really concerned about at this point would help me out a lot! :)
No problem. Here's my list: Aracely (BO4050763), Anelsy ( DR3800647), Geoffrey Ormisi (KE7900016), and Joel (EC4640339). Also, it will be 4 months on the 26th since I sponsored Ivan (UG4460111). Thanks and God bless!
Sarah, Sponsor and Donor Relations, Social Media
Thanks for being so sweet, Heather! I do see letters from Aracely, Anelsy, Geoffrey, Joel, and Ivan being processed right now :). You'll have some very sweet letters to read soon!
Thanks so much, Sarah! I figured as much, just makes me rest a little easier knowing they are on the way and my kiddos are okay. Have a blessed weekend! God bless!
Do I have any new letters on the way? Thanks.
Sarah, Sponsor and Donor Relations, Social Media
Hi Linda! You have letters coming from six out of seven of your kids. The only child you don't have a letter coming from at the moment is Marlon, simply because his were already processed recently and placed on your account :).
That's good to hear! Thanks for checking!
This reply was created from a merged topic originally titled Update On Letters.
I will like to enquire an update on my letters. How are they going and any reply letters?
I will like to enquire an update on my letters. How are they going and any reply letters?
Sarah, Sponsor and Donor Relations, Social Media
Hi Hope! We are still working on translating several of your letters to Elizabeth, but at least one of them has made it through to her :). We also have two letters currently being processed that are from her! You should see them soon!
Hi! Would you please do a quick check to see if I have any letters on the way. (Especially from Aleena...we sent a birthday gift to her in February and have not heard from her in a long while.)
Thank you for your help!
Thank you for your help!
Susan, Sponsor and Donor Relations, Social Media
Hi Tammy! Good to "see" you here. :) It looks like there are two letters at the country office from Aleena so I trust you will get them real soon. I also see a letter from Aberu that was just sent out to you a few days ago and I hope you got it.
Thank you for checking, Susan! Yes, we were very happy to get Aberu's letter. :)
Are there any new letters on the way from any of my sponsored or correspondent children. The last one I received was from Vinthresson. Thanks for the great work all the Compassion people do.
Do I have any letters coming yet??
Sarah, Sponsor and Donor Relations, Social Media
Hi Crystal! It looks like you just began sponsoring Akpedje at the end of August. Welcome to the Compassion family! It can take up to four months for you to receive the first letter from your child, but I know we have sent the stationary to the center for her to write you a letter :). I know she has to be giddy with joy, knowing that she is yours!
Can you tell me if she has received my letters I'm confused on the status of it
Aw Crystal, I started my sponsorship journey just a month before you did, I am trying to patiently wait for our first letter as well, I know that it could take four months but I too am eager to hear from our little Dorca. I too would love to know where our letters might be on their journey if at all possible... or if we might have one on the way soon. Thanks so much ~April
Sarah, Sponsor and Donor Relations, Social Media
Crystal, two of your letters have been processed and delivered to her. One of them is still in process, but should be complete and ready to deliver soon :)!
Sarah, Sponsor and Donor Relations, Social Media
April, your letters to each of your kiddos are being processed right now. They should be ready to be delivered very soon! I don't see any letters from your kids yet, but it is still very early. You should see letters start to arrive in the next few months :).
Oh my goodness yay, thank you for checking Sarah!
I am so excited still but I'm curious what is wrong with my letters to radaisa my newest sponsee. Just curious if it's still under review or just frozen
Sarah, Sponsor and Donor Relations, Social Media
Crystal, your letter is not frozen or under review, it is just waiting to go through translation and be delivered to your kiddo :).
It just said that it was still that it was having problems? But thanks for letting me know. I also just don't have patience pray that I will get some in waiting.. waiting is not easy.
This reply was created from a merged topic originally titled Correspondent letters on the way?.
Hello. I was just wondering if I had any letters on the way from my correspondent children Eunice and Zakayo? My sponsor number is 3866334-3. Thanks for all you are doing.
Hello. I was just wondering if I had any letters on the way from my correspondent children Eunice and Zakayo? My sponsor number is 3866334-3. Thanks for all you are doing.
Sarah, Sponsor and Donor Relations, Social Media
Hi Yahira! Yes, you actually have letters on the way from both of these precious kids! You should see them posted to your account soon, and I cannot wait for you to read their sweet words :).
Hello! Can you do a quick check to see if there are letters in the pipline for me or my daughter (3736067 or 3761826). My daughter especially is hoping a letter from Aberu T. is on the way, as she would love to hear how she was able to use the general gift we sent in April.
Thank you so much for your help!
Thank you so much for your help!
Hi Tammy! The most recent letters I see for you are from Prisca and Aleena, but you may have already been aware of those. The most recent letter I see for your daughter was almost a month ago from Burte. Hannah should receive a thank you letter by the end of this month for that general gift for Aberu, since it was disbursed on May 13. Please let us know if Hannah doesn't receive that letter in the next few weeks and we will send an inquiry for her. I'm sorry for the wait :(.
This reply was created from a merged topic originally titled We sponsored a child in July, wrote and mailed to him on the same day., and havev....
When will our child write to us?
When will our child write to us?
Hi Rebecca! I am sorry that you have not yet heard from your kiddo! It typically takes about four months to get that initial letter. Please let us know if you do not receive a letter by the end of this month! Thank you!
Thanks Katherine, will keep checking and let you know.
Hi Katherine, can you please check again and let me know if there is a letter on its way to me yet?
(Edited)
Christina, Employee
Rebecca, are you sponsoring sweet Kokou Marc? If so, I see that a letter from him was delivered on October 14th. Have you received this letter yet? Please let me know if you have not received his letter, and I will be happy to send it to you :).
Hi yes, we are sponsoring Marc, but we have not received his letter.
Susan, Sponsor and Donor Relations, Social Media
Rebecca, I just sent you an email with Marc's most recent letter.
Thank you, I'm actually a little disappointed. This "letter" is very vague, and was clearly not written by our sponsor child. I thought that we were supposed to be corresponding with the child? We have written a few letters and sent pictures, we shared a story about how we chose him because our son was stillborn on April 28th, and Marc's birthday is April 28th. Yet in his letter it is written "would you like to tell me about your family"
Rebecca, I am sorry your first letter was disappointing for you. I am sponsor too and it sounds as though your letter(s) to your child and your letter from your child may have crossed in the mail. Since letters have been a backlogged it is quite possible that your child received his letter after he was assisted in writing yours. Since (by reading the previous posts) it seems this is an introductory letter it may have been written earlier and set aside for when your child was sponsored.
My family and I sponsor several children and correspond with many others. It takes about a year to get a good flow of letters and relationships to build. Writing letters is a different concept for our kiddos and it takes some time for them to get comfortable and confident with writing letters on their own. For example, I have 13 year-old in Haiti that still has family members help him write while my 6 year-old in the Philippines writes sweet little letters on her own as well as her mother writes to me too.
Give it time, it may take a while for your child to get everything right when they write. Some of my kiddos still get confused about some things :). The important thing is that your kiddo knows he is loved. Thank you so much for blessing him with your love, sponsorship, and letters. I hope this helps! God bless!
My family and I sponsor several children and correspond with many others. It takes about a year to get a good flow of letters and relationships to build. Writing letters is a different concept for our kiddos and it takes some time for them to get comfortable and confident with writing letters on their own. For example, I have 13 year-old in Haiti that still has family members help him write while my 6 year-old in the Philippines writes sweet little letters on her own as well as her mother writes to me too.
Give it time, it may take a while for your child to get everything right when they write. Some of my kiddos still get confused about some things :). The important thing is that your kiddo knows he is loved. Thank you so much for blessing him with your love, sponsorship, and letters. I hope this helps! God bless!
(Edited)
Thank you for explaining. I just assumed he was writing in response to my initial letter.
You're welcome! When all the bugs are worked out of the new letter system letters will travel much faster. It will definitely make it easier to keep up with when letters are received and replied to :)! God bless!
Can you please check if my daughter (3761826) has a letter coming from Aberu T.? We sent a general gift 7 months ago (on April 14th) and have not heard yet how she was able to use it.
Thank you!
Thank you!
Do we have a letter on the way from Ronny (EC5610438), by chance? The last letter I have from him was in March. Thanks, God bless, and Happy Thanksgiving!
Sarah, Sponsor and Donor Relations, Social Media
Hi Heather! There are a few letters in the system right now that we are working on processing from Ronny. I hope you get to read them very soon! Happy Thanksgiving :).
I was told I have a letter coming from Marlon. Where on the way is it? The last one I received from him was May 16. Do I have letters from any other sponsored or correspondent children coming? The last one I received was from Sumon. Thanks for your hard work.
Susan, Sponsor and Donor Relations, Social Media
Hi Linda! You actually have two letters on the way from Marlon but they are both being processed at the country office. According to what I have the last letter was sent June 16. This means that we can send the inquiry December 16 if there are no letters by then. I apologize for the extra wait on these letters! There are also letters on the way from Geraldine, Sumon, Vinthresson, Melat, Lucas, and Juliene.
Would you please check to see if we have any letters on the way from Widerson or Geraldine. Thanks for your hard work.
We want spiritual assistance by going to these people with the good news by distributing Bibles, socio-educational, social-spy-social, socio-financial support, financing projects of self-management of these different. Grant food, medicines, utensils and scholarships to children, students, improve the habitat of widows and create the AGR.
Sarah, Sponsor and Donor Relations, Social Media
Linda, I don't see letters from these two children yet. Also, would you mind posting the child IDs of the kids you are wanting me to look up moving forward? We've moved to a new system and it is much easier for me to find children with their IDs rather than their first names :). Edouard, please email us at socialmedia@compassion.com for more information on sponsorship.
(Edited)
Do I have any letters on the way from my sponsored or correspondent children? The last one I received was from Marlon. Thanks for your hard work.
Susan, Sponsor and Donor Relations, Social Media
Linda, there are no letters on the way since the letter from Marlon that was sent on January 19th.
My mom who followed suit and also sponsored a little girl a few months after I did is currently wondering if she might have a letter on the way as its been about 4 months now since she began sponsoring. She's not the best with tech so I figured I'd ask here for her. Grisleys id# BO036900751 and my moms sponsor number 07282647
Thanks!
April
Thanks!
April
Susan, Sponsor and Donor Relations, Social Media
Hi April! Your mom is also welcome to call us at 800-336-7676 if she's more comfortable with that. :) It looks like the first letter from Grisley was sent back for her to redo because it didn't fit the guidelines. That said, there are two other letters that are in process and appear to be stuck. I am sending an inquiry to see if we can speed up these letters. I am so sorry your mom has had to wait so long!
Thank you Susan! I thought posting here on her behalf would be easier as she is disabled and has a hard time understanding sometimes. She saw my excitement in sponsoring and she wanted to do the same. I will be letting her know about all the letters she can expect, that's wonderful, thank you again:)
