Do I have any letters on the way

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Do I have a letter on the way from Nataly Ortiz. CO7500078. Thanks Karla Hofmann
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Karla

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Posted 4 years ago

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Susan

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Hi Karla! I don't see any letters having been sent to you since late October. I know you will hear from Nataly very soon. :)
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William Blair

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Hi Susan. Do you know when the new letter processing will be up and running?
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Emily

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William, I know you're eager for new ways to write your children :). We are still in process of building quicker and more efficient ways of letter writing and do not have an exact date for you. I'm sorry that I don't have a better answer for you at this time but thanks for your patience as we continue to follow God's leading in this area of sponsorship and serving our children and each of you!
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Debi

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I am curious -- when do letters first appear in your computer system? Is it logged when the student completes the letter, at translation, when shipping out of the child's country, arriving in Colorado, or some other time?

I am curious about William's question, too.
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Emily

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Hi Debi! The first we see of a new letter, is when the country office staff log that they have mailed us the translated letter and it's on its way to the USA office. We also see when the letter is received in our USA office and it's logged as a letter in your account. 
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Linda

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Hi! Can you look to see if there are any letters coming from my children? I'm expecting one any day from Marlon. Thanks for your detective work!
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Emily

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Hi Linda! I hope that you get your letter from Marlon this week as I'm sure the post office has been busy from the Christmas holiday! I see that there's a new letter on its way from Lucas! We haven't received it in our USA office yet, but we'll get it out to you as soon as we process it in Colorado. 
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Linda

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I was thrilled to get my first letter from Marlon today! Can you tell me if the letter from Lucas has reached Colorado? Also, do I have any other letters on the way? I was particularly hoping for ones from Juliene Jane and Melat. Thanks for your wonderful work!
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Sarah, Official Rep

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Hi Linda! It's wonderful to hear that you received Marlon's letter today. Lucas' letter has not yet reached our office, but it should soon. I know you must be eager to hear from him too. I don't see any other letters yet, but you'll hopefully hear from them again soon :).
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Linda

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Hi! Send off a letter to Marlon last night. By chance has the letter from Lucas reached Colorado? Any new letters on the way? Thanks for your great work at Compassion!
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Sarah, Official Rep

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Hi Linda! Regrettably, Lucas' letter is still somewhere in the mail between Bolivia and Colorado, and we haven't received any new letters since the one you received from Marlon on Monday. Hopefully you will have some in your mailbox soon though!
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