Edit donations

  • 1
  • Question
  • Updated 4 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

My sponsored child aged out of the program and now I am assigned to sponsor another one. Instead of sponsoring another child, I would prefer to put that money toward the child survival program. How do I make that change?
Photo of Leah

Leah

  • 3 Posts
  • 0 Reply Likes

Posted 4 months ago

  • 1
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4937 Posts
  • 1092 Reply Likes
Hi Leah! Thank you so much for your heart in supporting our Child Survival program! We can absolutely make this change for you. Are you wanting to allocate exactly $38 towards Child Survival? Also, I am not able to find an account for you with an active sponsorship. Can you give me your sponsor number so that I may find the account?
Photo of Leah

Leah

  • 3 Posts
  • 0 Reply Likes
Thank you, Sarah. My sponsor number is 02242260 . Yes, please allocate the entire $38 amount to the Child Survival fund. Thanks again for your help!
Photo of Leah

Leah

  • 3 Posts
  • 0 Reply Likes
My account still has not been updated. I’ll be honest, I’m considering canceling my Compassion account because the process of making changes to my donations should not be this difficult. I should be able to make the changes directly in my account page.
Photo of Leah

Leah, Employee

  • 471 Posts
  • 68 Reply Likes
Hi Leah! I have emailed you regarding your request. 

This conversation is no longer open for comments or replies.