Emailed to cancel sponsorship; no reply since 1st sept

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: conversation complete

I need to cancel my sponsorship (2 sponsor IDs). I sent an email to on 1st September, but I've yet to receive a reply. 
Photo of null null

null null

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of KristenH

KristenH, Champion

  • 1122 Posts
  • 695 Reply Likes
They don't have weekend hours, so that's why you haven't heard back - and it was a holiday weekend at that. I'm sure you'll hear from them soon, now that the weekend is over.
Photo of Sarah

Sarah, Official Rep

  • 5223 Posts
  • 1137 Reply Likes
Null, I emailed you this morning with our reply. I am so sorry that we weren't able to answer you sooner as we were not in the office over the long weekend.

This conversation is no longer open for comments or replies.