Family and project gifts

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  • Updated 6 months ago
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In March 2018 I sent a family gift of 800 dollars to my child, Roba, in Ethiopia. Also, the following month in April I sent project gifts to both my sponsored children’s development centers in Ethiopia and the Philippines. But I have not received any thank you letters from either centers, nor any thank you letter from Roba’s family. I was told I would also get pictures of what the money was used for, but have not yet. Did they receive those gifts?
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Andrew Perry Lemmers

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Posted 8 months ago

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Shannon Massey, Employee

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Good morning Andrew, 
Thank you so much for your kind and generous gifts! I am so sorry that you never heard how your gifts were used! I have sent an inquiry for you for each of these three gifts to get a thank you letter and photo on its way to you. Please note that these inquiries typically take about 45 days to be processed and produce a letter. Thank  you so much for your patience as we get these to you! :)
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Andrew Perry Lemmers

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I have received a thank you letter from Sofia’s child development center for the project gift, and also from Roba for the family gift. But I still haven’t heard if Roba’s Child development center in Ethiopia received the project gift I sent in April.
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Sierra, Employee

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I'm so sorry about that, Andrew! Shannon took care of sending all those requests for you, so you should be hearing back in a month and a half or so!