Family gifts, no response.

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I sent family gifts in February, and one of my children appears to have mentioned it briefly in a letter, but there haven't been any photos or formal acknowledgement as in the past. One family just had a new baby, so I was especially excited be able to send a gift this year. Can I get an update?
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Caralee Brooke Duncan

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  • hopeful and excited

Posted 3 years ago

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Sarah Heacock Schreffler

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Note they do have 6 months to respond to a family gift. It has only been 4 months since the middle of February at this point. And you only get a photo for gifts of at least $60.
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Shannon Massey, Employee

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Good morning Caralee, 
I am so sorry that you have not heard more about the gift that you gave in February. Regrettably, as Sarah mentioned, we do have to wait a full six months to allow them to send a thank you note and picture. I see that you gave this gift on February 1st, so we will need to wait until August 1st to send an inquiry. I do hope that you hear back before then! Thank you so much for giving such generous gifts from your heart, I am sure, especially with a new baby, it was so appreciated! 
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In our experience as sponsors for over a year now, we have always had to follow up at the 6 month mark and then the photos with the gifts we sent for birthday (100 dollars)and family gift (300 dollars) arrived 2 months later.  Still waiting on one more birthday gift acknowledgment /photo for another sponsor child  but it should be arriving soon since we followed up.

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