Financial Concern

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  • Updated 11 months ago
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Archived and Closed

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Hi, 

I have been out of my job for a 3 months moving due to health issues and not being able to work. When I sponsored my child a year ago, I didn't forsee this circumstance that would put my finances and sponsorship in a bind. My account was overdrawn the month of September and October because of insufficient funds and my sponsor's payment going through. I was hoping I would somehow be able to continue sponsor Francis but at the time being it just doesn't seem feasible as i'm struggling to pay for college and bills while out of my job. I won't be back at work until January 29th so until then I won't have a steady income. I think my only option right now is to cancel my account and was wondering how I could do that. Please let me know. My child number is UG-226-0501.

Regards,

Stephanie Castillo
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Stephanie Castillo

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Posted 11 months ago

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Shannon Massey, Employee

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Hi Stephanie, 
I am so sorry to hear of the issues you have been facing financially! Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo if at all possible. Compassion would be happy to cover the months of support that you had missed, as well as cover your support for Francis through February. This would be our gift to you and you will not need to reimburse Compassion for this.
Please know that if you feel this would help you to continue sponsoring Francis, we would be happy to do so, however if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel.  
We look forward to hearing from you!  
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Stephanie Castillo

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Hi Shannon, yes that should work. Thank you!
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Sarah, Sponsor and Donor Relations, Social Media

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Stephanie, I just took care of covering your donations through February! Merry Christmas!

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