Finding A Child

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old posts

I'm trying to find a child that I chose to sponsor about a month ago at a church event but i can't seem to find him. i already sent the forms in the mail but i didn't get anything back! then i tried to go to compassion.com/first payment but it says that the child is not found. what do i do?
Photo of Josephine Tyler

Josephine Tyler

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 2 years ago

  • 1
Photo of Jamie Riemersma

Jamie Riemersma

  • 123 Posts
  • 77 Reply Likes
Josephine,

Do you have the childs number? Or name?  The ladies who monitor this forum can help you with this on monday.  They are off for the weekend.
Photo of heather o

heather o

  • 362 Posts
  • 264 Reply Likes
Josephine, it can take over a month to get things set up as far as sponsorship when you sponsor at an event. You can't find the child on the website because they were pulled off for the event. Like Jamie said, if you have your child's child number you can post it here and the wonderful staff who monitor this can look into things for you. Thank you for choosing to bless your child with your sponsorship. God bless!
Photo of Christina

Christina, Employee

  • 1217 Posts
  • 276 Reply Likes
Hi Josephine! Welcome to the Compassion family! What Heather said is indeed correct :). It may take a month or so to receive your child packet in the mail and set up your account for you. However, I do see that we have just created your account on April 25, and your sponsor number is 07678170. I do see that your sweet boy, Ndegwa Chiro, from Kenya is on hold for you, and we are simply waiting for our processing team to place him on your account. Once he has been successfully placed on your account, we will send out his welcome packet in the mail. In the meantime, you are welcome to create your online My Account, but please keep in mind that you will not be able to see Ndegwa on your account just yet. Thank you for your patience! We are very grateful that you have chosen to bless Ndegwa with you love and support! 

This conversation is no longer open for comments or replies.