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Hello! I started sponsoring Mathivanan (LK020600091) on 1/25/17 and wrote my first letter to her online on 1/30/17. When I look online at the progress, it is still shows that it was just received with a date of 1/30/17, but no other progress other than that. I know that there are many known issues with the letter writing system right now, and I don't want to add to the stress of everything, but at this point I'm wondering if sending in a physical letter will have a better chance of being processed at this point than sending it in online. Or are both ways equally slow right now? Anyhow, since she is a new sponsorship, and I want her to get my first letter sooner rather than later, is there anyway that someone could look into why this letter is so slow to be sent? I also think this one is stalled for some reason, because I wrote to another child online at the end of February, and that one seemed to go through the system just fine.