First Letter to Our new Child Melany - photo scan error

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
  • 1
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: case resolved

Our First Letter to  Our new Child Melany GU090000388 has an issue with the second photo we sent of my wife and I. Looks like they zoomed way too far in on the scan and you can't see either of us. This being the first letter, is there a way to correct that? The other photo is of me and my sons. 
Photo of David Robinson

David Robinson

  • 150 Posts
  • 18 Reply Likes

Posted 2 years ago

  • 1
2 years ago
Photo of Sarah

Sarah, Official Rep

  • 5177 Posts
  • 1129 Reply Likes
Hi David! I sincerely apologize sorry that the second photo of you and your wife is cropped so that you can't see either of you at all :(. It looks like the scan just didn't catch the full photo actually. Regrettably, I don't have a way to fix that for you either. Do you have another copy of that photo that you could upload online or send in again?
2 years ago
Photo of David Robinson

David Robinson

  • 150 Posts
  • 18 Reply Likes
Yes I can send it with our second letter unless I can just send you the photo?. It will he a funny topic of conversation with her. She will think we look like the arm of a chair ;)
2017-07-19T16:56:36+00:00
Photo of Sarah

Sarah, Official Rep

  • 5177 Posts
  • 1129 Reply Likes
David, please send the photo again with your second letter :). Hahaha maybe it will give her a much needed smile or laugh on the day it arrives!

This conversation is no longer open for comments or replies.

  • 1

Powered by Get Satisfaction