First Payment

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  • Updated 5 years ago
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I am very excited that I have began to sponsor a child. However, I am confused about whether or not I made my first payment for Pamela. When I first signed up, I gave my debit card information, and I thought that meant I made my payment for this month. But it says that I have my 38 dollars due in July 2014 when I though I paid it. I am now unsure whether I already did my payment, and I can't afford to be charged twice. How do I know if I did my payment for July?
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Megan Horvath

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Posted 5 years ago

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Lindsay

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I'm sure someone from Compassion can easily check your account and verify your payment, but I would check your bank statement to see if the money came out. I find that the money comes out of my account at the specified time but my payments aren't reflected on the website for quite some time. So long as my bank activity is normal, I've just stopped paying mind to what they say is due online.
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Susan, Sponsor and Donor Relations, Social Media

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Hi Megan! First off: Welcome to Compassion! We are so excited that you've chosen to make a difference in this precious little girl's life! We have a donation in process for the first $38 for July. While it hasn't posted your account yet, everything seems to be going through just fine. I imagine it will post in the next twenty-four hours or so. 
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Mandy Lynn Vogler

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I started sponsoring another child, but my account still says the first payment is due July?
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Susan, Sponsor and Donor Relations, Social Media

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Hi Mandy! It can take a few days for donations to be processed. It looks like your first donation for Kevin is still in process but I would imagine that this will post and be reflected on your account very shortly. 

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