Forgot username/password

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  • Updated 2 years ago
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I forgot my username and password. Also, the email I set my account up with, I can no longer get into. As a result, we can’t communicate with our child. I need help please!
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Posted 2 years ago

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Shannon Massey, Employee

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Hi Corey!
I am so sorry for the complications you are having with accessing your account. I would be happy to help you! Because some of the information we will need is private and this is a public forum, can you please email us with your full name on the account, and your sponsor number and child number if you have them? Our email address is Thank you so much! -Shannon 

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