Getting a welcome packet and sponsor number?

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  • Updated 1 year ago
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Archived and Closed

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I selected a child to sponsor online and I'm trying to create an account as prompted.  It wants to know my sponsor number, which I can't have without a welcome packet and I can't get a welcome packet without an account.  How can I get set up to select this child before someone else does?  My kids searched for and selected her and have their hearts already with hers.
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Kelly

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Posted 1 year ago

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Sarah Heacock Schreffler

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There is no ability to say "This is my first time giving to Compassion"?  or something like it?   Don't worry about setting up a Web Account. Just Continue as Guest and get that child sponsored! :)
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Kelly

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I looked and looked for that and there was nothing - but all is resolved now!  Before when it wouldn't work I went to her name in a different window to see if it would prompt me another way and it wouldn't let me because she was already in the process of being sponsored.  (By me in another window!)  It must have timed out because I went back in just now and things went like I expected to the first time.  Not sure what it was but I'm glad it worked!  It says she's been waiting for over 6 months.  She's 8 and my kids are 7 and 6 and already writing to her.  We're all so excited!  Thanks!
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Sarah Heacock Schreffler

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I'm so glad. They may not be in the office to help out until Monday so I was concerned. I know how hard it is to lose a child you have already started to fall in love with

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