Getting no letters

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  • Updated 6 months ago
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It’s been 10 months since I received a translated letter. I was even there in a visit and haven’t heard a word. Very discouraging!!!
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michele Oakland

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  • very frustrated. I have reached out to compassion but wasn’t happy with the answer!!

Posted 6 months ago

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Shannon Massey, Employee

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Hi Michele, 
I am so sorry you are feeling discouraged, especially after just visiting! I do see that there are actually 2 letters from Meron in translation at this time. If you do not see them arrive on your account by June 20th, please let us know. That would be a full 3 months since the first letter reached our translation queue. At this point we would be happy to see if there is anything we can do to push it through. I truly hope that these letters arrive for you soon! :)

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