Gift for my sponsored children

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  • Problem
  • Updated 2 months ago
  • Solved
I just send a monetary gift meant for my sponsored children but it went to " the most needed". Is there a way we can change it?
It should be $50 each to Rainer and Steffy.
Thanks for your assistance. I appreciate it.
Lizanne
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Zynnex Martin

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Posted 2 months ago

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Shannon Massey, Employee

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Zynnex, 

Thank you so much for choosing to bless your sweet children in this special way! I have created a request for our processing department to transfer these two donations to two general gifts for your sweet kiddos, as requested. This should be completed in the next 2 business days. :) 
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Zynnex Martin

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Thank You. I appreciate it
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Zynnex Martin

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I just want to follow up if the monetary gift was already transferred to my sponsored kids (Rainer and Steffy). Thanks..
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Sarah, Official Rep

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Hello Zynnex! We haven't been able to transfer the donations to your children quite yet. Though a few days is our normal turn around time for these types of requests, the holidays do often cause that to be extended further out. You should see this change in your account very soon though!