Gift not on account

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  • Updated 3 years ago
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Hi!! Our Sunday School's child Mayra was sent a monetary gift for her Birthday and a Family gift around May 25 and it is still not showing on our account. We are going to visit her this coming week - YAY!!! and want to be sure she has received this - it was sent electronically through the website - our church treasurer paid it while I was with him. Can you please check on these payments? Thank you so much!
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David Robinson

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Posted 3 years ago

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Hi David! I show a birthday gift and family gift having been posted to the Sunday School account on May 24. That said, it typically takes at least two months for gifts to arrive because they are sent with the next wire to the country to save on fees.  Regrettably, she will not receive these gifts prior to your visit. That is so exciting that you are going to visit and I hope you have a wonderful time! 
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David Robinson

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Thanks Susan! I am guessing it will eventually show up on our online account? It's ok that she will get it after we leave. We are going to celebrate her Birthday with her - cake and fun stuff -a month early!! Thank you for your well wishes! We are excited!!
Please pray we can serve Him well!
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Jenn Leasher-Lucas

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That is so exciting!! Have a great visit!!
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Jenny Kim

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I need to send my sponsored children birthday gift for the end of September. If I send it 2 months before, is it guaranteed that they will receive it right before or on their birthday? And is there specific day for the next wire to the country?
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Shannon Massey, Employee

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Hi Jenny! We are still recommending that you send your gifts between two to three months prior to the child's birthday. These gifts are sent toward the end of the month. When your gift arrives, the staff will meet with the child and the family to decide what they would like to use these funds to purchase. Once the decision is made, the staff will purchase the gift for the family. Therefore, we cannot guarantee when the child will receive the gift, as it does depend on how long its takes to purchase the items for the family. 

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