Gift to child not showing up on app

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  • Updated 2 weeks ago
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I sent my child a Christmas gift nearly as soon as we were connected in hopes she would get it in time. However, on the app it is still asking me if I want to send my first gift. The $25 gift cleared by account on 11.15.18. Did it get fully processed? Will she get it?
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Mary Webb

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Posted 2 weeks ago

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Sarah Heacock Schreffler

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Christmas Gifts do not show up in the app -- only Child and Family Gifts.
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Sarah Heacock Schreffler

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And yes, your child will get a Christmas gift. I've already got a thank you for one child who had their Christmas party and received a gift of a backpack and candy.  (It was probably so early because this center is particularly remote and they have to make special trips in and out to do the letter writing/bring gifts)
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Sierra, Employee

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Thank you so much, Sarah, for answering this question! Mary, if you have any other questions for us, please let us know! :)