Giving history check

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Resolved.

I gave a Christmas gift for both Christopher anf his family but keep getting messages to send a Christmas gift, there is no record when I checked in my giving history, do please let me know what is happening here. Thanks
Photo of Jeffrey Sturgill

Jeffrey Sturgill

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Sarah

Sarah, Official Rep

  • 5258 Posts
  • 1138 Reply Likes
Hi Jeffrey! I am so sorry for the confusion! It looks like a second account was actually created for you when you gave your Christmas gift, which is why you are still getting those messages. The gift has been processed. I am requesting that new account be merged under your older one so that the donation will show on your account and you won't experience more confusion with having two different accounts. I am sorry that this mistake was made in the first place!

This conversation is no longer open for comments or replies.