Need to cancel my account/sponsorship.

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Unfortunately, I am going through personal financial hardship and need to cancel my child sponsorship account. This is something I have tried to put off for as long as I can because I truly enjoy supporting Compassion International and serving as a sponsor to my child in the D.R. I need to cancel as soon as possible. Thank you for your help. 
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Courtney Zeigler

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Posted 7 months ago

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Shannon Massey, Employee

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Hi Courtney, 
I am so sorry to hear that you may need to cancel your sponsorship of Abril! Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of June through August. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of September through November your donation would be reduced to $19 per month. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel! 

We look forward to hearing from you!  
 
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Courtney Zeigler

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Hello Shannon, 

Thank you for your quick reply. Are there financial implications on my account if I have Compassion cover the next three months and then move to the reduced sponsorship through November? 
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Sarah, Sponsor and Donor Relations, Social Media

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There are not, Courtney :). This simply gives you a way to continue sponsoring while you get back on your feet. We completely understand that sponsors may go through periods of instability in their lives and may need help in order to keep their sponsorship going. We see this as an opportunity to serve you as you have so graciously supported our ministry!
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Courtney Zeigler

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Hi Sarah, 

In that case, I would like to move forward with this plan. Please let me know if you need me to submit anything. Thanks. 
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Shannon Massey, Employee

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Wonderful Courtney, 
I have made these changes for you. We are so happy to know this will help! Please let us know if we can do anything else for you! :)

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