Haven't heard anything in almost a year from my child? Is she still in the program?

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Lisa Spitler

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Posted 2 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Lisa,

I am so sorry for the delay in letters from Dirbe. It is not normal to go longer than six months without a letter. I just sent an inquiry to make sure she is alright and ask her to send another letter as soon as possible. 

You may be aware that we started using a new system for processing and translating letters in April of this year. We are still working through some of the kinks in this new system and it has caused a slowdown of letters. It looks like Dirbe has written you at least two letters that are at the country office in Ethiopia being processed. Hopefully, these letters will come through real soon. We sincerely apologize for the delay.

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