Haven't heard from my child

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Hi, I know one of my children are younger, but I have had no letters or anything regarding Saraphina. Can someone check on this for me?? Here is her information- Saphira Celissaint (HA062501397)
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Darci

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Posted 2 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Hi Darci! It looks like you just started sponsoring Saphira in November 2016. The first letter should arrive within the first four months of sponsorship. This means that your first letter from Saphira should arrive by March 7, 2017. Have you received the welcome packet for her? If not, I would be happy to re-order one for you. 
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Susan, Sponsor and Donor Relations, Social Media

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Hi Darci! It looks like you got a letter in February and then again in June. Please let us know if we can help in any other way. 

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