Haven't Received Welcome Packet

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  • Updated 11 months ago
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I started sponsoring a child in October, and while I have received a letter from her, I have yet to receive the Welcome Packet with her picture and information. Could it be mailed again?
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Allison Kasch

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Posted 11 months ago

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Sarah Heacock Schreffler

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Wow. You've already received a letter from a child sponsored in October! That is -fast- I don't think I've received an introduction letter that fast yet.
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Sarah, Sponsor and Donor Relations, Social Media

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Allison, I am so sorry that you never received her welcome packet! I just had the packet resubmitted to be mailed to you, so you should receive it within the next two weeks. What a blessing for you to have received a letter from her already though!
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Allison Kasch

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Thank you so much!!

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