Hello. I am sad to say that I must cancel my sponsorship #06816961 , as I cannot afford it at this time. How should I go about this?

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Lauren Ruiz

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Posted 1 year ago

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Lori Mills

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Hi Lauren, I am a sponsor also. I am in a similar situation. When I phoned Compassion about this, they said that the sponsor should write a "good-bye" letter to their child explaining that they won't be their sponsor anymore. So sad to think of writing that letter! Then, I phoned back for an alternative and Compassion said that they could suspend my payment for 2 months, then charge me $19 per month for 3 months after that. I agreed to that to avoid sending "the letter." I hope that everything works out~
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Shannon Massey, Employee

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Good morning Lauren! 
 
I am so sorry that you are thinking of canceling your sponsorship of Deivi. Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would cover October through December. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of January through March you would only pay $19 per month. However, if you would still like to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel. 
 
We look forward to hearing from you!  
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Lauren Ruiz

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Hello, Shannon. Thank you so much for your reply! This solution would be so helpful! I believe my financial situation will be short termed, so I would love this.
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Christina, Employee

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Hi Lauren! I'm so glad we are able to help you keep your sweet Deivi! I have taken care of covering your support through December, and your reduced sponsorship rate will be $19 per month for January through March. Your normal $38 per month sponsorship will resume in April. Please let us know if you have any additional questions. Have a blessed day!

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