Need help with my first child letter!

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Hello,

I sponsored a child and received a welcome email where it prompts me to send the first letter to the child but the letter it's a template that automatically says I live in the US but I don't, I live and am from Colombia. I was wondering if I could get a different template or write a first letter by hand?

Thanks!
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Alejandra Devia

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Posted 5 months ago

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Kristin Dodd

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Of course you can write a letter by hand! Send it to the address in Colorado Springs since I don’t believe compassion has a partner office in Colombia. I have the same problem. You can also write from the app or from your account online. :)
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Leah, Employee

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Thank you for your assistance Kristin! :-)
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Leah, Employee

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Hello Alejandra! Welcome to the Compassion family! We are so blessed that you have chosen to sponsor a child with our ministry. Regrettably, we do not have another template that we can send out to say you are from Colombia. However, you can choose a blank template on our website or you can send a hand written letter if you would like to. Our mailing address is: Compassion International, Colorado Springs, CO 80997. Please include your sponsor number and your sponsored child's number at the top of your letter. 
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Kristin Dodd

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Where can we find the blank templates on your website to print and fill in? I’ve looked for them (especially for my younger kids) but I have not been able to find them.
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Alejandra Devia

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Hello Leah! Thanks for your answer!

Where can I find these templates? Also, what can I do if I cannot send the letter to Colorado? (sending mail from Colombia to the US is pretty expensive). Maybe I can print the template and then scan it?

Thank you!
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Sierra, Employee

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Hello, Alejandra! Since you live in Colombia, what I would suggest is writing your first letter online. You won't be able to choose a template that says where you live, but you can always write that in the letter! To write a letter online, you'll need to create an online account once you receive an email with your sponsor number. 

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