Help!

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  • Updated 2 years ago
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We donated and completed the process to send the honor cards and it came up blank and did not send. How can I get back to the page to create a card and why was it coming up blank??
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Laurie Robinson

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Posted 2 years ago

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Adam

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Hi Laurie! No worries! I'm sure that the ladies at Compassion that manage this forum can help you get back to that page to finish your cards when they are back in the office after the weekend; I have seen them help other sponsors occasionally who have had this same issue by sending them a link to get back to the page. Have a great weekend!
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Laurie! I am so sorry you are having trouble with the online cards :(. You can get back to the honor card page here. Please let me know if you continue to have issues with the page in case we need to help you further!
(Edited)
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Bethany Duke Dufilho

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This reply was created from a merged topic originally titled I was only able to make & download three out of my four honor cards..

I was making four separate donations for four separate Christmas gifts and wanted to make four separate honor cards. The fourth one kept having trouble and wouldn't save. I had to remake it about three times and finally when I went to finish and download the fourth one wasn't there at all.
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Bethany. I am so sorry that the honor card website was giving you trouble when you were trying to download the card. I would encourage you to try again on the honor card website and let me know if you still have trouble downloading it!

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