Help with sponsorship withdrawl dates

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  • Updated 1 year ago
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i have 2 different children on in the dominican republic and one in mexico i set it up so my girls money comes out on the 25th of the month and my boys on the 3rd of each month but i checked it and it has them both on the 25th i set it up the other way so they come out on different weeks so its not such a large amount at once which is easiest finacially for me can someone please fix this for me?
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Debra Gonzalez

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Posted 1 year ago

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Shannon Massey, Employee

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Hi Debra, 
I am so sorry for our error! I have now fixed this for you! :) 
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Debra Gonzalez

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awesome thank you very much
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diddy

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Hello please i want to donate for all the kids how do i go about this? You can add me up on whassap or call 08068038423 am serious thank you..waiting
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Shannon Massey, Employee

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Good morning Diddy,
I see that we have an account registered with your email under the name of Judy. Is this your account? If so, I would be happy to assist you making a donation using the card you have on file. I also see that you have made a few recent donations, and we are so thankful! Please let us know if you would still like to make an additional donation and to what you would like to donate. You may find a list of our most common ways to donate here: https://www.compassion.com/ways-to-donate.htm#moregivingopportunities. Thank you again for your desire to help these children! God bless! 
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Debra Gonzalez

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This reply was created from a merged topic originally titled payments.

I signed up for auto payment the money for my girl in the Dominican republic was due on the 25th but nothing was taken from my account so I went to my account and made a payment do I need to do this each month? I sent my boy in mexico $60 for his birthday today also I should receive a new picture of him also correct?
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Sarah, Sponsor and Donor Relations, Social Media

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Debra, I am so sorry for the confusion. Shannon set your donations for your girl to come out automatically on the 25th beginning in September when you requested they be moved from the automatic withdrawal that was set up to pull on the 3rd of the month in September. No, you will not have to make manual donations moving forward every month as they will come out automatically every 25th of the month now beginning next month. Yes, you should receive a photo since you graciously sent him a sweet gift for his birthday :). It can take up to six months for that new photo to arrive.
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Debra Gonzalez

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ok thank you very much

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